In this 10 minute video, titled "Saving the Water", City of Chelsea Wastewater Superintendent Ray Schmidt gives us a tour of the new state-of-the-art additions to the City's Sewage Treatment Plant in Chelsea, MI.
This video also airs on Channel 18 immediately before City Council meetings until the end of August
Refrigerator and Freezer Recycling Program there is a toll free number for Chelsea City customers to call 877-674-7281 or visit the website to place an order for an appliance pickup.
As a cost saving measure, the City will begin sending quarterly utility statements in September 2010. The last monthly paper invoice will be mailed in June 2010. After June, you will be sent a paper statement every three months unless a paperless option is selected. The new statement format will provide three months of billing activity, including monthly payments made and greater detail for additional charges (such as turn off/on fees).
There are several ways to continue to obtain monthly billing information at no charge:
View your monthly billing detail on line by visiting this website, selecting 'Utilities' from the side menu, and clicking the 'view your utility account' link on that page
Use the link referenced above and choose 'Go paperless' to have a monthly statement e-mailed to you monthly
Call or visit the City Office to inquire regarding your monthly amount due
Should you require a monthly printed statement, the City will be glad to provide you one at a printing/mailing charge of $2.00.
The City will continue to provide you with the same level of monthly utility service and will require monthly payment of services provided. You can send an estimated monthly bill amount or contact the City Office to set up a formal payment plan.
The City of Chelsea has just implemented a new feature in the utilities system! This new, online account viewing feature allows our customers to see charts of their historic usage, check to see if a payment they sent was received or check on the amount of a current bill. With this new feature, customers can even elect to 'go paperless' and receive email notification that the latest billing information is available online rather than have a printed bill sent.
How do you use it? It's easy! Visit the City website (www.city-chelsea.org) and choose the Utilities option from the left-hand menu bar. Click the 'view your utility account ' link in the center of the page and follow the online prompts. You will need to have your utility account number available. That account number can be found on your monthly invoice. Click here for a help guide for use in trying our new online account feature.
Online bill pay is also a component of our new software, and allows customers to pay by credit card or e-check for a fee. The fee goes directly to a third party that administers the online payment tool. The City will receive only payment for the invoice.
The City continues to offer a direct debit option for free as we have for many years for those customers seeking a simpler payment method. Customers simply need to complete an authorization form and the City will pull their monthly payment amount electronically from the specified bank account on the last business day of the month (the day the bill is due). Authorization forms can be found on the City website under the Forms Download menu and Utility Forms or at the City Offices.
